---
title: "Complaints"
url: "https://usworthcolliery.co.uk/parents/key-information-for-parents/complaints"
school: "Usworth Colliery Primary School"
---

Paper copies of the information on our website can be requested from the school office, free of charge. You can also contact us using info@usworthcolliery.co.uk

  [ ![Usworth Colliery Primary School](https://files.schudio.com/usworth-colliery-primary/images/logo/logo2.png)  **Usworth Colliery**
Primary School  ](https://usworthcolliery.co.uk/)

# Complaints

We have an open door policy and are always happy to meet with parents to discuss any concerns or issues.

The best place to discuss any issues that may arise is usually through your child’s class teacher, who will be happy to meet with you after school. Please contact your child’s class teacher to arrange a mutually suitable time (this can be done through the office for you).

On the rare occasion you may not feel it appropriate to discuss an issue through this route we have senior staff also available to meet with you or call you.

We also have a Complaints Policy, which outlines the best route for any issues. To visit our policies page, please [click here.](https://www.usworthcolliery.co.uk/parents/policies)

**Our complaints policy is under the "Other Policies" tab.**

### Contact Us

**Usworth Colliery Primary School**
Manor Road
Sulgrave
Washington
Tyne and Wear
NE37 3BL
Email: info@usworthcolliery.co.uk
Tel: 0191 4178888

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